WARRANTY - Prima Plumbing
For the Labor Prima Provides
*1 Year Warranty - We stand by our work for 1 year from the date of installation. If something happened due to installation error, we will comback at no labor cost and fix it.
For Materials/Parts Prima Provides
*1 Year Warranty - As a professional plumbing contractor, Prima Plumbing accepts full responsibility and liability of all materials and labor that we supply.
**Product Specific Warranty - Certain fixtures purchased may even come with a longer warranty provided by their manufacturer.
Examples (will vary dependent on which model requested by customer):
Garbage Disposal Warranty = 2 year (included)
Water Heater Warranty = 6 yr (included) or 10 yr (purchased separately)
**Costs of repair or replacement of materials/parts past Prima's 1 year warranty are the responisibility between customer and manufactorer.
*Scenario 1 - Prima installs a water heater and the tank leaks within 7 months. Prima will obtain a new water heater from the manufacturer and install it at no charge to the customer.
**Scenario 2 - Prima installs a water heater and the leaks at 2 years and 3 months old. It is past Prima Plumbing's warranty but still under manufacturer's warranty. Customer will contact the manufacturer and they will supply the customer with a new water heater to be picked up at a local supplier. The customer is then responsible for either
A: obtaining and installing the replacement water heater themselves
B: hiring Prima Plumbing to obtain and install it for them
For Owner Provided Fixtures/Parts
Prima is indeed comfortable with installing owner provided fixtures and parts.
However, the warranty of such fixtures and parts are between you - the customer - and the place you obtained ordered it from (i.e. box store, online, from a friend, etc.)
In order to eliminate any potential misunderstandings, please be aware fo the following obligations you assume when you choose to have us work with owner supplied/provided materials. (see pdf attachment)