For Materials/Parts Prima Provides

*1 Year Warranty - As a professional plumbing contractor, Prima Plumbing accepts full responsibility and liability of all materials and labor that we supply.

 

**Product Specific Warranty - Certain fixtures purchased may even come with a longer warranty provided by their manufacturer.

Examples (will vary dependent on which model requested by customer):

Garbage Disposal Warranty = 2 year (included)

Water Heater Warranty = 6 yr (included) or 10 yr (purchased separately)

 

 

**Costs of repair or replacement of materials/parts past Prima's 1 year warranty are the responisibility between customer and manufactorer.

 

 

Examples:

*Scenario 1 - Prima installs a water heater and the tank leaks within 7 months. Prima will obtain a new water heater from the manufacturer and install it at no charge to the customer.

 

**Scenario 2 - Prima installs a water heater and the leaks at 2 years and 3 months old. It is past Prima Plumbing's warranty but still under manufacturer's warranty. Customer will contact the manufacturer and they will supply the customer with a new water heater to be picked up at a local supplier. The customer is then responsible for either

A: obtaining and installing the replacement water heater themselves

B: hiring Prima Plumbing to obtain and install it for them